Effective date: 1 November 2026 · How Mathura Taxi Service collects and uses your information.
Mathura Taxi Service (“we”, “our”, “us”), Mayur Vihar Road, Dholi Pyau, Mathura, Uttar Pradesh 281001, is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit mathurataxiservice.com (the “Website”) or book our taxi and tour services, how we use it and the choices you have. Please read this policy carefully.
Information you give us: name, mobile number, WhatsApp number, email address, pickup and drop locations, travel dates and times, number of passengers, places to visit, hotel name and any special requests (for example for senior citizens or children).
Booking and payment information: fares, advance and payment status, UPI / transaction reference. We do not store full card or bank details on our website.
Messages: calls, WhatsApp chats, SMS and emails you send us about a booking.
Non-personal information: browser type and version, device information, IP address, pages visited and the time spent on them, collected through server logs and cookies.
To provide and manage taxi services and tours – to confirm bookings, assign a driver and vehicle, and plan your itinerary.
To communicate with you about bookings and enquiries by call, WhatsApp, SMS or email, including driver details, reminders and changes.
To collect payments and keep accounts and tax records.
To handle complaints, safety issues and claims.
To improve our website and services, and to comply with legal obligations.
We send offers or messages about new tours only if you have contacted us before, and you can ask us to stop at any time.
We do not sell or rent your personal information to anyone. We share it only when needed:
With the driver assigned to your trip (name, phone number, pickup address and itinerary).
With hotels, guides or partners you ask us to book, only the details they need.
With trusted service providers who help us run the business, such as website hosting, email and payment services.
With police or government authorities when required by law, or to protect the safety of our customers and drivers.
With your explicit consent in any other case.
When you send an enquiry from our website form, the details you type open in WhatsApp or are sent to our email so that our team can reply. WhatsApp and email providers process these messages under their own privacy policies.
Our Website uses only the cookies needed for it to work and to remember simple preferences. You can block or delete cookies in your browser settings; some parts of the Website may then not work properly.
We keep booking information for as long as needed to provide the service, handle complaints and meet tax and legal requirements, and then delete or anonymise it.
We take reasonable security measures to protect your information from unauthorised access, disclosure or misuse, and only staff who need it for your booking can see it. However, no method of transmission over the internet or electronic storage is completely secure.
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to: access your personal information; request corrections to your information; request deletion of your information; withdraw your consent for data processing; and raise a complaint about how we handle your data.
To use these rights, contact us using the details below. We may need to confirm your identity first.
Our services are booked by adults. We do not knowingly collect personal information from children, except names or ages given by a parent or guardian for a booking.
Our Website links to other sites such as Google Maps, Google reviews and WhatsApp. We are not responsible for their privacy practices.
For any question, request or complaint about privacy, contact Gaurav Sharma, Owner – Mathura Taxi Service, Mayur Vihar Road, Dholi Pyau, Mathura, Uttar Pradesh 281001. Email: mathurataxiservice@gmail.com · Phone / WhatsApp: +91 96346 16363. We reply within a reasonable time.
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised effective date.
Written & reviewed by
Owner, Mathura Taxi Service · Serving Braj since 2018 · ★ 4.7 (160 Google reviews)
Gaurav Sharma runs Mathura Taxi Service from Dholi Pyau, Mathura. His team plans Mathura, Vrindavan, Govardhan and Barsana trips every day, checks temple timings and routes, and keeps the information on this page up to date.
Last updated: October 2026 · Talk to our team: +91 96346 16363
Real reviews from travellers who booked a taxi or tour with Mathura Taxi Service.
Mayank Shrivastava
I booked a 4 day Taxi package for Mathura-Vrindavan-Barsana-Agra through Mathura Taxi service after contacting atleast 4-5 taxi service operators of that region…They offered the cheapest package… The driver was very polite and had a very good knowledge of the tourist places…Overall I had a great experience. Strongly recommended !
archie m
Hired their services for 2 days Mathura, Vrindavan and Agra tour. The car was excellent condition. I always say this - your tour is either good or bad depending on the driver and I am very happy we were assigned Ravi bhaiya. He was an amazing, soft spoken and professional driver. We were very relaxed and enjoyed our selves in his company. I was traveling with my parents so their comfort was my primary requirement and I am glad I hired Mathura car services. The correspondence on the phone Gaurav ji is polite and speaks respectfully in all communications.
Radhika Bhardwaj
We hired the taxi services from Mathura Taxi Service for a week during our Mathura Vrindavan and Agra trip. The vehicle provided was a good one and our driver Pavan Kumar Ji was very helpful and a reliable person. I would definitely hired their services if I plan any further visit to Mathura Vrindavan. The owner Mr. Gaurav Sharma Ji was very nice and polite. Best wishes for Mathura Taxi Service. :)
Akhilesh Sharma
It's called a awesome service. Thanks to make my Mathura Vrindavan trip fantastic. Vehivle is up to date and driver is well aware about all the routes. Also have good knowledge of all the places.
Mayank Tiwari
Very Good taxi services provided by the organization in the area. Driver has acted as a local guide and gave full historical description about each and every place visited during the trip.
Gagan Pandey
The taxi services was very good and processing was too smooth. Owner is very helpful whenever I need help regarding the trip they provide me full support.
banke lal
Aapki service aur driver bahut accha hai hamara pura 84 kos bahut acche se karaya ek ek point dhanyvad Mathura taxi service
Hemant Sharma
Professional driver and driver behaviour is very good. Package in budget , time management is also very good. Thank you so much team .
Paras Sharma
Such an great experience I have been with them 3 days and they made my journey unforgettable best of luck for the future mathura taxi service
Harish Chaudhary
It was a great experience to hire a traveller visiting all braj mathura taxi service is best agency for booking
Sachin Saraswat
Have a very good experience while visiting brij. Very nice service by taxi service. Its quite useful in gali’s of brij.
Kumar Aryan
Very genuine services and kind people overall a pleasure and good experience will sure come again for the services
Rahul Soni
Genuine and affordable price and package . Frankly behave Also guiding about place and rout .
Gajendar Rathor
I got the best package from this site. Best rate****** Best service ******* Very Helpful ******* Recommend to all******
Reviews shown as published on our Google Business Profile. Rating 4.7/5 from 160 reviews.
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